Platform

Announcements for frontline staff: send, schedule and know who saw them

The monthly promotion, a procedure change or a safety notice reaches your team's phones with no app or email, with a notification and at the time you schedule. You see who opened it and who is still missing, by person, area and branch; for video and audio, also how many played them in full.

SimónMon 8:00 AM

New piece: Register schedule change

Starting today, cash-out is at 9:00 PM.

Who opened it

Register schedule change

  • Downtown branch12/12
  • North branch11/14
  • West branchMissing3/11
Illustrative example of Simón, with fictional data.

The problem

A message in the group chat is not an announcement with follow-up

Today the monthly promotion, the new procedure or the safety notice travels through WhatsApp groups, printouts or word of mouth from the supervisor. It reaches some people and not others, gets lost among conversations, and there is no simple way to know, by branch, who saw it and who didn't.

In Simón you publish a short piece, as video, audio, a document or an image, for the areas and branches you choose. It reaches each person on their phone with a notification, in the same place where they take their courses, and you see who opened it and who is still missing.

What you can do

From notification to follow-up, in one place

Create or upload the piece

Upload the video, audio, document or image you already have, or ask Simón to generate it with AI: an avatar video or an audio clip from your instructions.

Choose who gets it

By workspace, area or branch. You can pick an entire region and exclude the stores where it doesn't apply.

Schedule the send

Pick the date and time in your company's time zone. Until then you can keep editing it, reschedule it or publish it right away.

Notification on the phone

When it goes live, each person gets a notification. If you later widen the audience, only the people who hadn't received it are notified.

Who saw it and who is missing

Reach and how many people opened it; for video and audio, how many played it in full and the average progress; with a per-person list you can filter to those who haven't opened it.

A list for each supervisor

Download the list in Excel or CSV, with no emails or phone numbers, so each supervisor can follow up at their branch.

What your people see

It reaches their phones, and you see who is still missing

Each piece arrives with a notification and stays in the app's Content tab: image, video, audio or document, with no other app or email. In the report you see who opened it and who is still missing, person by person; for videos and audio, also how many played them to the end.

Content

New piece: Schedule change

Starting today, cash-out is at 9:00 PM.

Register schedule change

Image

How to do the cash-out

Video · 1:45

Cash policy

PDF · 2 pages

Register schedule change

North branch

people
14
opened it
11
haven't opened it
3
  • Iván C.

    Hasn't opened it yet

    Not opened
  • Paola N.

    Hasn't opened it yet

    Not opened
  • Rubén T.

    Hasn't opened it yet

    Not opened
Illustrative example of Simón, with fictional data.

Step by step

How to send the monthly promotion

  1. Create or upload the piece

    The promotion video, the PDF with prices or an image with the mechanics. If you don't have it, Simón generates it with AI.

  2. Choose the audience

    The regions, areas or branches taking part, leaving out the ones that aren't.

  3. Schedule or publish

    For Monday at 8 a.m. or right now. Each person gets a notification on their phone.

  4. Follow up

    Check who opened it by area and branch, and ask the supervisor to reinforce where it's missing.

Announcements and courses in the same place

What you publish as an announcement lives alongside your courses: your team goes to the same place, with no other app, and you see which content gets opened, how many play videos and audio to the end and, for courses, which gets the most likes, saves and comments.

That way you know what kind of content interests your people and holds their attention, and you use it to plan the next one.

Frequently asked questions about announcements

What kind of content can I send?

Video, audio, a document or an image. You can upload what you already have or generate it with AI in Simón, for example an avatar video from your instructions.

Does my team need to install anything?

No. They open the announcement from the phone's browser with a phone number or employee ID and a PIN, or with your company's sign-in.

Can I see who hasn't seen it?

Yes. The per-person list shows who opened it and when, and you can filter it to those who haven't opened it so their supervisor can follow up.

Can I schedule it for later?

Yes. Pick the date and time in your company's time zone; it publishes on its own and notifies each person at that moment.

How is it different from sending it on WhatsApp?

In a group chat the message gets lost among conversations and you can't tell, by branch, who opened it. In Simón the announcement reaches the same place where your team trains, with a notification, and every open is measured by person, area and branch.

Keep exploring

More from the platform

Simón

Send your first announcement with follow-up

Book 30 minutes: we will show you how the monthly promotion reaches your team's phones and how you see who opened it, by branch.

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